Meet the Team
Caroline is a Director of Inspiration 2 Action Limited, an
organisation centred around inspiring people and businesses in new
directions. She is a Human Resource Professional with a background in
areas such as; Business Partnering, coaching, culture change, training
and development, career transition, management and graduate development,
job design and evaluation, career transition and outplacement as well as
individual and team development. She has worked in different Corporate
functions, Engineering, Mergers and Acquisitions and with Commercial
She has a passion for assisting people to reach their full potential
and making best use of their talents and skills. She enjoys designing,
delivering and leading creative learning solutions that enhance
individual performance, bring about positive changes, enhance potential
and offer genuine benefit to the individuals and the business.
Caroline is qualified in life coaching, performance coaching and is
currently working towards Executive Coaching and HNLP coaching
She is a certified HNLP and NLP Practitioner and has a Certificate in
Facilitated Learning applying brain-friendly learning and accelerated
learning techniques in training interventions. She is accredited by SHL
and OPP to utilise various psychometric instruments such as OPQ, Myers
Briggs Type Indicator. She also has a Diploma in Management Studies.
Previous employment has been in the public sector but she has also
worked with many independent clients from different backgrounds.
Caroline recently project managed an innovative and successful career
transition and outplacement closure programme for British Nuclear Fuels
plc and British Nuclear Group Limited for more than 200 staff.
RACHEL PHILIPS (BSC HONS)
Rachel has 8 years experience of Learning & Development and Coaching
within fast paced commercial Retail and Financial organisations - most
recently working as Head Office Training Manager for Topshop (Britain’s
leading fashion retailer), and L&D Consultant for HBOS Intelligent
Finance (one of the largest leading UK direct retail banks, and pioneer
Coupled with a background in Corporate Psychology, and her experience
of full training cycle implementation (training needs analysis, design,
delivery, and evaluation), Rachel’s energetic, professional, and
inquisitive learner centred coaching and training style produces
measurable change orientated results.
When coaching or training on either a 1:2:1, team, or group basis Rachel
works with each client to create awareness, and generate a personal
commitment that empowers self-responsibility to make differences of real
personal and business value.
Rachel’s specialisms include:
• Personal Development Coaching
• Management & Leadership
• Supervisory & First Line Management
• Graduate Programmes
• Retail Sales
• ICF Member Accredited Coach (Coaching Development)
and ICF Code of Ethics
• Strengths Deployment Inventory (SDI) Practitioner
• Certificate in Life Coaching (CTC)
• Certificate in Training Practice (CTP)
• Member of Chamber of Commerce
• NLP Diploma
• Psychology Degree (BSc Hons)
Using her experience as L&D coach and consultant within a variety of
hands-on supervisory and management environments, combined with her
ability to generate personable, trusting and effective business
relationships, Rachel is able to identify and meet core client needs.
Rachel prides herself on providing training and coaching solutions that
are not only inspiring, but also key to personal and business
development. As a result clients actively choose to implement, practice
and maintain their new skills back in their work situations to
Previous clients include: Arcadia Group, Jenners, Lighthouse Leaders,
Sair & Co, Upshot Coaching, Topshop, Topman, Intelligent Finance HBOS.